Who We Are?
tQM Professionals Ltd is a boutique consultancy company that specializes in Quality and Process Management services. We may be small in size but we are strong in expertise, knowledge, and industry experience, and we achieve great results every time.
From design to implementation,
For over a decade, we have been helping our customers solve operational problems and achieve their strategic goals. We add value because we understand that each organisation has unique elements and no tool or solution fits all.
We analyse your processes and operations through the prism of Process Information Flow rather than the traditional organisational structure. Our tQM Pros Method assures agility, operational cohesion and delivers end-to-end improvements.
Our Success Factors
We attribute our success to two main factors:
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We invest on our people - they are highly qualified professionals with wide experience and in-depth knowledge in Quality management and Process Improvement.
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Our methodology - over the years, we developed our own tQM Pros method that combines Quality & Project Management disciplines. We designed it to be flexible and lean. We are able to design every project engagement to fit our customer's organisational profile. Every engagement, every solution has its individual Roadmap, tailored to deliver your requirements and transform your business.
Our Team
The driving forces behind our consulting team are the Co-Founders and Senior Consultants of TQM Professionals Ltd.
Katerina Kassela
is a Chartered Quality Professional that has delivered multidisciplined quality and process optimisation projects for medium-sized and blue-chip organisations.
Over the last 12 years Katerina has offered our consulting services to Aviation, IT and Project Management and railway engineering companies